FAQ/How it Works

 What is Mi LegaSi Box?  

The subscription box for Latino kids, Latina moms  and families!

Mi LegaSi™ is a bilingual subscription box and shop for Latino kids to Connect them with their culture, enhance Creativity, Create new memories, and Carry On traditions, plus a special gift just for you mamá.  Order our Mamá and Child Box and every other month you will receive a box filled with 4-6 items that will empower your your familia.  You will receive a variety of items like pre-school bilingual or Spanish books, bilingual toys or games, craft projects, family activities to help you create new memories and enhance your traditions, and feel good and feel proud items just for you Mamá like beauty, home, office, accessories and more. Your membership will auto renew and you can cancel anytime.

Mi LegaSi Box

NOTE: Pre-paid 6 and 12 month plans are subject to a $24.99 early cancellation fee.

How soon after I place my order will I receive my box?  

For ongoing subscription boxes, we ship first week of the month every 2 months.  Please see our Subscription Box Calendar for 2018 schedule and additional information. 

What is the recommended ages for the kids activities?  

Mi LegaSi box activities are designed for young children ages 3 to 7, although many of our boxes include family tradition discussions and games that the entire familia can enjoy.  

My children are 2 and 8 can they enjoy the box?

While children 18months -2 years will enjoy the box, we would strongly advise adult supervision due to small parts and choking hazard.

Every child is different. Some older children may enjoy the activities in the box and practice their reading skills. We are looking to expand our monthly subscriptions beyond preschool children and for babies too. Stay tuned!

I've never hear of Mi LegaSi, why should I order from you and not another child subscription box?

You haven't heard about us because we just launched last November and we're trying to grow organically.  You should order from us because there isn't a box out there like us.  Our focus is to empower Latino moms and families in sharing their culture with their little one, including "hablando en Español."  We create one of a kind mamá products and activities for your familia that you cannot find anywhere else.  We also search for products that will enhance your whole experience.

I am Janny Perez, founder on Mi LegaSi, proud immigrant daughter, rockstar wife, daughter of "threenager" Victoria Grace and proud Latina.  Read the story behind Mi LegaSi and get to know me a little more in our About Us page or see my message below.

Where can I subscribe?

You can subscribe here.

Do you ship internationally?  

At this time we are shipping to the contiguous U.S.  Check back soon for updates!

 

Can I skip a box?

Absolutely! We all need a break sometimes.  Just sign in to your account and click the “skip this delivery” option.  

 

I’m moving, how can I change my address?

Time for a change? Sure!  Log in to your account and update your shipping and billing information.  

 

I want to give a gift, can I just send one box?

Yes!  Gift boxes are like individual subscriptions, and cancelled after your first charge.   Please look at our Subscription Box Calendar  to see when your box will be shipped.  If you need a box shipped sooner look at our Past Boxes for available boxes.

Can I do a gift subscription?  

Gift subscriptions are treated like individual subscriptions or you can opt to buy a 1 time box.  You can modify or cancel anytime.

There’s something missing or damaged, can I get a replacement?  

We apologize for the inconvenience, please refer to our Shipping, Returns, & Exchange Policy for further details.

What is your cancellation policy?

We work hard to make your membership satisfying; however, you may cancel your ongoing membership through the account page on the Website. You must update your account on the Website before the next shipment. If you do not cancel prior to the 1st day of the shipping calendar month, you will be charged for that month’s shipment of products to you. All cancellation requests received after the first day of a calendar month will apply to the following shipment.

Note that you can choose to skip a box subscription in your account.

NOTE: Pre-paid 6 and 12 month plans are subject to a $24.99 early cancellation fee.

I have a Latina/o business, how do I get my products in your box?

We are always looking to support fellow Latino businesses! If you think your product will help our Latina moms Connect with their culture and inner mamá, Create with their young child, and Carry On their family’s traditions we would love to hear from you. Email us at contact@milegasi.com.

I am a Latina/o artist and would like to be featured in your box, how do I do this?

We love to collaborate with and promote Latino artists. If you are interested in being featured in one of our monthly boxes email us at contact@milegasi.com.

I am an influencer, do you accept collaborations?

Yes!  We would love to get the word out to mamás and familias.  Tell us what you have in mind and we'll get back to you.  Take a look at our Brand Ambassador Program.

I love your box, where can I post pictures or videos of myself, family, or child?

You can tag us on any pictures on Instagram @milegasi or on Facebook.com/milegasi.  We will ask for permission before reposting any pictures on social media or web.

What is your Privacy Policy?  

Please check out our Privacy Policy page for more info.

I still have a question, who do I contact?

Email us! contact@milegasi.com

Facebook: www.facebook.com/milegasi

Instagram: @milegasi